Privacy Policy

Last updated: 9 Ağustos 2026

This is an informative English translation. The legally binding version is the Turkish text.

1. Scope

This Privacy Policy explains how your information is collected, used and protected when you visit the [alanadiniz.com] website or use our services. By using the site you accept the practices described in this policy.

Data Controller: [Şirket resmî ünvanı]
Address: [Açık adres]
Mersis / Trade Registry No: [Numara]
E-mail: [kvkk@alanadiniz.com]  ·  Phone: [0850 ... ]

2. Information We Collect

2.1. Information You Give Us Directly

• The name, company, phone, e-mail and shipment details you share in quote and contact forms
• Sender and recipient details provided when creating a shipment
• Support requests and complaint records

2.2. Information Collected Automatically

• IP address, browser and device information, operating system
• Pages visited, time spent on the site, referring link
• Usage data obtained through cookies

3. How We Use the Information

• To provide the service you request and deliver your shipment
• To respond to your quote requests and manage contractual processes
• To send SMS and e-mail updates about shipment status
• To measure site performance and improve the user experience
• To meet our legal obligations and protect our rights in possible disputes

4. Sharing of Information

We do not sell or rent your information to third parties for marketing purposes. Your information is shared only in the following cases:

• With our contracted carrier, courier and warehouse partners in order to complete delivery
• With customs brokers and relevant public institutions for customs procedures
• With technology suppliers providing hosting, e-mail and SMS infrastructure
• Upon request of legally authorised administrative and judicial authorities

5. Retention Period

We keep your data for as long as the purpose of collection requires and for the retention periods set out in legislation. When the period expires, the data is deleted, destroyed or anonymised.

6. Data Security

To prevent unlawful processing of and access to your personal data, we take appropriate technical and administrative measures including access authorisation, encryption, firewalls, up-to-date software and confidentiality undertakings from our personnel. We would remind you that no transmission over the internet is 100% secure.

7. Cookies

Cookies are used on our site. For details please see our Cookie Policy.

8. Third Party Links

Our site may contain links to third party websites. We are not responsible for the privacy practices of those sites and recommend that you review their own policies.

9. Your Rights and Contact

For your rights regarding your personal data and how to apply, please see our Data Protection Notice, or send your questions to [kvkk@alanadiniz.com].

10. Changes

This policy may be updated when necessary. The current version is always published on this page and significant changes are announced on the page.